Business Focus/Industry:
Business-to-Government Procurement
The Customer:
The Customer is a premier B2G procurement business that connects the business-to-government (B2G) market within the U.S., giving procurement officers at municipal, county, and state government agencies the tools they need to access over 100,000 qualified suppliers representing a diverse network of businesses. Using Customer’s procurement software, government agencies can quickly post their project needs and receive competitive bids from multiple qualified suppliers.
The Challenge:
The Customer knew in addition to identifying and contracting opportunities for goods and services, government agencies were seeking a order management solution that would allow them to conduct procurement, purchasing, payment and delivery on a single, integrated and compliant platform. While the Customer wanted to satisfy its users with a comprehensive, seamless procurement and commerce solution, they didn’t know if they had the time, resources or budget to invest in the development, infrastructure, and operations necessary to build it out in-house.
An integrated multi-vendor marketplace solution for a premier B2G procurement platform.
Learn how Aleran launched an online B2G marketplace solution in 2 weeks.
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Government agencies are pushing to procure products and services as part of a single, seamless workflow that best serves their mission.
The Solution:
The Customer set out to find a partner offering a commerce solution with native marketplace capabilities to engage in a proof-of-concept launch. Aleran’s Commerce Platform was identified as an ideal partner for the Customer, as Aleran’s multi-vendor marketplace solution could quickly and cost-efficiently integrate within the Customer’s existing technology suite to unify the order management and commerce experience. A two-week build for a limited proof-of-concept launch was followed by a broader launch across the Customer’s existing network of government agencies and suppliers.
- Developed and launched a proof-of-concept trial for the Customer within 2-weeks, including:
- Easy-to-launch online marketplace
- Secure online payment processing
- Intuitive supplier product catalog and inventory update mechanism
- Integrated Aleran multi-vendor marketplace within the Customer platform, allowing them to maintain secure, single-sign-on, branded experience for its users
- Enacted pilot launch with group of government agencies and suppliers for proposal/bid review & submission, and for product browsing & purchasing
- Search local and regional suppliers
- Review active proposals
- View real-time pricing and availability
- View order/ purchase history and supplier history
- In-platform purchasing and payment processing
- Review total spend (goods & services) across marketplaces
Aleran worked with the Customer to create a new multi-vendor marketplace and order management solution for its customers. By combining the Customer’s expertise and existing platform with Aleran’s multi-vendor marketplace technology, a single marketplace was created to address the needs of the Customer’s users, saving them time, reducing costs, and meeting crucial procurement compliance rules.
The Results:
- The Customer had estimated 4 months to build their own product marketplace in-house, Aleran did the same in 2 weeks, a reduction of nearly 65%
- 4 months post-launch, the Customer has grown their network of government by over 100 and suppliers by 20%
- Reduced product procurement process from average of 23 days to less than one day
