Aleran Digital Commerce Platform Features

Manage all your sales in one place and create new efficiencies by integrating and orchestrating orders and inventories from all your commerce channels and channel partners. Fully automated sales order entry, self-service quoting and more.

Suggest relevant products or services based on customer behavior, purchase history, and industry trends. Use a customer’s anonymized buying behavior and compare it to related customers with similar characteristics to provide real-time product recommendations and personalized offers or bundles.

Purpose built for sales and marketing , allowing you to review, manage and store product info, assets (images, videos, spec sheets) and pricing data in one place, keep track of product availability and determine which products you sell and to whom – by segment, channel, geography, customer and more. Maintain product relationships for automated cross-sell and upsell opportunities within the platform.

Manage accounts across B2B organizations, business units, teams, offices and territories.

Grant access, manage permissions and set rules for employee, seller and buyer access.

Deploy AI-powered conversational chat to answer questions and resolve issues. Our AI chat capability is designed to ask follow-up questions to ensure it is providing the most useful and relevant information.

Receive real-time data and actionable insights to support sellers, buyers and merchants. Understand customer behavior with real-time data, revenue intelligence, KPI tracking, specialized dashboards and customer mapping.

Connect sales and business operations, drive productivity and save precious admin hours by automating critical processes, like fast order writing and quoting.

Create tailored customer-facing workflows for ordering, checkout, sales follow-ups, fulfillment and logistics for all buyer and merchant-related processes.