Aleran Digital Commerce Platform Features

Streamline projects and personalize B2B experiences with Aleran’s out-of-the-box feature set.

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AI-Powered Selling. Customized Experiences. One Unified Platform.

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AI Shopping Assistant

AI Shopping Assistant works alongside your team—guiding buyers to the right products with proactive, conversational support. The result: a faster, more personalized buying experience that boosts efficiency without replacing your sales team.

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Catalog-embedded Buying

Aleran transforms PDF catalogs, brochures, line cards and more into dynamic, digital and secure eCommerce sites. Aleran’s proprietary catalog-embedded buying technology will automatically analyze and tag products, transforming your static catalog into a dynamic, interactive sales tool in a matter of minutes. No manual data entry required.
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Multi-Stores & Websites

Flexible management for orders, shipping, product and inventory info for multiple websites and stores from a single location. Select payment terms, discounts, and shipping arrangements according to customer or groups of customers.
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Multiple Pricing & Shopping Lists

Get tiered, bulk and segmented pricing, international currencies, volume discounts, promotions, minimum order quantities and quotes.
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Self-Service Customer Portals

Log-in for custom content according to user role and need (e.g. product assortment, prices, shipping and more) and reduce call center costs.
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Sales Configurator

Generate quotes for configurable products and then convert to sales orders quickly and accurately.

Grow Your Sales Across All Channels

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End-to-end Order Management

Manage all your sales in one place and create new efficiencies by integrating and orchestrating orders and inventories from all your commerce channels and channel partners. Fully automated sales order entry, self-service quoting and more.
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Recommendations Engine

Suggest relevant products or services based on customer behavior, purchase history, and industry trends. Use a customer’s anonymized buying behavior and compare it to related customers with similar characteristics to provide real-time product recommendations and personalized offers or bundles.
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Product Information Management (PIM) for B2B Sales

Purpose built for sales and marketing , allowing you to review, manage and store product info, assets (images, videos, spec sheets) and pricing data in one place, keep track of product availability and determine which products you sell and to whom – by segment, channel, geography, customer and more. Maintain product relationships for automated cross-sell and upsell opportunities within the platform.
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Account Management & Governance

Manage accounts across B2B organizations, business units, teams, offices and territories.
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Roles & Permissions

Grant access, manage permissions and set rules for employee, seller and buyer access.

Maximize Marketing Efforts

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Search Engine Optimization

SEO-optimized site builder templates and built-in guidelines for users to manage and improve SEO (e.g. key word strategy, URL slugs, meta-titles, meta-descriptions, meta-keyword).
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Promotions

Set-up and manage promotions including coupons, scheduled discounts and other rewards.

Drive Productivity with Streamlined Operations

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AI Chat

Deploy AI-powered conversational chat to answer questions and resolve issues. Our AI chat capability is designed to ask follow-up questions to ensure it is providing the most useful and relevant information.
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Reporting & Customer Segmentation

Receive real-time data and actionable insights to support sellers, buyers and merchants. Understand customer behavior with real-time data, revenue intelligence, KPI tracking, specialized dashboards and customer mapping.
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Task Automation

Connect sales and business operations, drive productivity and save precious admin hours by automating critical processes, like fast order writing and quoting.
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Custom Workflows

Create tailored customer-facing workflows for ordering, checkout, sales follow-ups, fulfillment and logistics for all buyer and merchant-related processes.

It’s Time to Digitally Transform Your B2B Organization

Ready for Aleran to automate and digitize your business operations?

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