Enable Your Sales Teams, Grow Your Sales

Empower your sales team and deliver improved sales experiences with Aleran B2B sales enablement tools.

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Unlock Your B2B Sales Potential

With long sales cycles, intense customization requirements, and pricing and discounting pressures, the complexities of the B2B sales experience can slow down the entire sales cycle and make it harder to close deals.

Aleran’s B2B sales enablement tools make B2B selling easier and more frictionless, so you can deliver on the kinds of personalized, self-service experiences today’s B2B buyers demand – even with a small sales team. That means:

  • No more email sales orders or manually entering orders into your ERP
  • Native features for sales order and product inventory management
  • Sales enablement tools to support customized and self-service experiences
  • Seamless integrations with your ERP, CRM, WMS, 3PL and other critical business systems
  • A fully SaaS platform for quick implementation with minimal IT investment

 

Customer Retention, Engagement & Loyalty

Aleran gives you the software, connectors and tools you need to adapt and succeed in today’s competitive and demanding B2B selling landscape. That means putting customers at the center of the buying journey with self-service experiences, automated workflows, and personalization tools that support their needs.

1. Increasing Sales
Analyze customer data to detect significant trends, anticipate behavior changes, and then segment experiences and tailor communications accordingly. Automate and personalize marketing efforts – from pricing and promotions to automated upsell and cross sell opportunities.
Shorter Sales Cycles
Automate the process for ordering, checkout, quotes and shipping for shorter overall B2B sales cycles and higher conversion rates.
24-7 Customer Care
Support customers and reduce call center costs through a self-service customer portal. Easy, on-demand access to videos, manuals, spec sheets, orders, invoices, and payment history gives customers the information they need, at the moment they want it.
Extensible, Flexible & Scalable
As your company inevitably invests in new software, it is essential to have a B2B commerce platform that can adapt and evolve alongside your business. Aleran’s B2B commerce platform allows for fast and flexible software application builds on an extensible, low-code framework. Aleran’s commerce platform orchestrates data from multiple sources with hundreds of flexible integrations and customizations via our prebuilt APIs – enabling businesses to maintain a single source of truth for their data through one, connected platform.
LEARN MORE ABOUT INTEGRATIONS
Customer Retention & Loyalty
Tailor marketing, service and product resources more efficiently by understanding who your high-value customers and segments are, and which promise the best long-term returns. Focus on customer satisfaction and retention strategies, like self-service, pricing strategies and customer loyalty programs to drive more sustainable growth.
Consistency Across Touchpoints
Ensure a consistent experience across services and digital experiences to help build trust. Frictionless and hassle-free customer journeys, from initial contact through sales and post-sales support, translate to happy, loyal customers.
360-Degree Customer View
Get a data-driven, holistic view of your customer when you track KPIs to understand their behavior and then customize effective experiences that B2B customers want.

Making Customer Experience a Top Priority for B2B Commerce

Aleran’s digital commerce platform was built specifically for B2B businesses and their customers. Our platform can help you adapt to changing customer behaviors without sacrificing quality, time or cost. Plug-and-play components to leverage best-of-breed apps and core business systems from vendors and other partners, so you get all of your business-critical functions streamlined through a single platform.

Frictionless Self-Service

Manufacturers and distributors are spending precious hours on repetitive, time-intensive, and low value activities like inventory visibility and order management. Self-service can be used to reduce friction and streamline activities across the B2B sales funnel, including checking order status, checking or tracking inventory, ordering and reordering, requesting samples and more.

Impactful Personalization

Instead of a one-size-fits-all approach to your product pages, give customers the kind of dynamic, personalized experiences they demand. Analyze customer data to detect significant trends, anticipate behavior changes, and then segment experiences and tailor communications accordingly. Automate and personalize marketing efforts – from pricing and promotions to automated upsell and cross sell opportunities.

Flexible Integration

Every organization comes with its own unique set of business requirements, which is why Aleran was designed to seamlessly connect all your critical third-party applications via our native, out-of-the-box ERP, CRM, WMS and 3PL connectors. These rapid, cost-effective integrations will help you expand into new channels, adapt to changing customer behaviors and scale your B2B business.

“Aleran worked out-of-the-box but was also the customizable B2B commerce platform we needed. We chose Aleran’s platform instead of a custom-built solution because it could handle our unique industry-specific needs. Our custom B2B operation went up fast and started making money in days instead of months.”

JULIE SPAULDING
Distributor, Halladay’s Harvest Barn

Invest in Customer Success

Improve customer experiences to drive business growth for your entire organization.

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