The 2025 Built to Sell Report:

Digital Selling Is Paying Off, While AI Fuels The Future of Manufacturing Sales

Discover insights from 200 U.S. manufacturers on how digital selling is delivering ROI today – and why AI for manufacturing is set to drive the next wave of growth.

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Manufacturers are proving digital ROI now;
AI is the revenue engine of what’s next.

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Nearly 9 in 10 manufacturers already report measurable sales growth from digital quoting, CPQ, and improved customer experiences – proof that digital selling has moved beyond theory into practice. 

These findings come from the 2025 Built to Sell Report, developed with independent research firm TrendCandy and based on a survey of 200 U.S. mid-sized and enterprise manufacturers across sectors like robotics, HVAC, industrial equipment, and medical devices.

But the story doesn’t stop there. Manufacturers are moving quickly into AI-powered selling. Today, 6 in 10 rank AI-driven pricing tools as their top modernization priority, while nearly 40% have already adopted AI sales agents to guide quoting and customer interactions in real time.

As competition tightens and buyers demand speed, transparency, and accuracy, AI is emerging as the accelerant that will separate leaders from laggards. From dynamic pricing engines that protect margins, to AI sales agents guiding complex configurations, to product discovery tools that put the right offerings in front of buyers at the right time – AI is both enhancing and rewriting B2B workflows. 

The manufacturers embedding these tools into connected ERP and CRM systems today will build the growth engines defining B2B commerce tomorrow.

What’s Inside the newest edition of the 2025 Built to Sell Report

This latest installment of the Built to Sell report reveals how digital selling and AI are reshaping B2B manufacturing – delivering ROI today and setting the stage for tomorrow’s growth. Based on a survey of 200 mid-sized and enterprise manufacturers with some of the most complex sales processes, you’ll discover:

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Why nearly 90% of manufacturers are already seeing sales lift from digital quoting and customer experience investments

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Where AI is taking hold now – from pricing engines to sales agents – and how manufacturers plan to scale adoption by 2027

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The integration gaps costing millions in lost revenue and how ERP/CRM connectivity unlocks full value

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A roadmap for capturing growth: how to modernize quoting, embed AI, and build connected commerce systems that scale with confidence

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The Impact of AI, Digital Quoting, and Connected Commerce on How U.S. Manufacturers Sell – What’s Changing?

Challenge Today How AI, Automation & Digital Commerce Helps Manufacturing Business Impact
Manual quoting stalls deals and frustrates buyers AI-powered CPQ automates complex pricing, approvals, and configuration Quotes delivered in hours, not days → higher win rates and stronger buyer trust
5% of revenue lost annually to inefficiencies ERP/CRM-integrated quoting eliminates errors, rework, and leakage Protects margins and captures millions in revenue otherwise left on the table
Buyers demand speed, personalization, and transparency AI-driven pricing, guided selling, and self-service portals meet buyers where they are Faster cycles, personalized experiences, and improved satisfaction
Legacy systems keep AI tools siloed Connected commerce unifies ERP, CRM, CPQ, and AI in one ecosystem Scalable sales growth and competitive advantage for early adopters

Who Should Read This

The 2025 Built to Sell Report is written for manufacturing leaders under pressure to modernize quoting, selling, and customer engagement. Whether you’re setting strategy, managing operations, or driving digital transformation, the insights here will help you compete in an AI-powered market.

This report is especially relevant for:

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C-Suite executives (CEO, CFO, COO)

seeking to cut revenue leakage, improve margins, and future-proof growth strategies
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Sales and Commercial Leaders

aiming to shorten quote-to-cash cycles, increase win rates, and meet digital-first buyer expectations.
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IT and Technology Leaders

responsible for ERP, CRM, and CPQ integration and enabling AI to work across the enterprise.
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Operations and Supply Chain Leaders

focused on reducing inefficiencies, improving forecasting, and building agility into volatile markets.
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Product and Marketing Teams

working to improve product content, enable self-service, and optimize visibility in both search engines and AI-driven discovery.
Bottom line: if you’re navigating slow quotes, manual processes, and fragmented systems – or if you’re charting the path toward AI-powered, connected commerce – this report is for you.

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The State of Manufacturing Sales – Manual Quoting = Lost Deals

In the first installment of our inaugural report, we shared insights from 200 U.S. manufacturers on how quoting inefficiencies is costing manufacturing millions – and why AI, CPQ, and connected commerce are the path forward.

eCommerce Awards 2025! Bronze in Most Innovative Use of AI in eCommerce & Best eCommerce Platform

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