B2C eCommerce

Omnichannel Retail Trends in 2021

The market-shaping events of 2020 and 2021 have impacted B2C retail trends enormously, especially with the huge transition to online selling and buying. According to Nielsen, omnichannel shopping grew 50% in 2020. With consumers awash in digital technology (mobile...

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The Amazon Dilemma for Sellers

From misusing data, to launching copycat products, to holding “monopoly power” over sellers -- recent reports about Amazon are detailing the increasingly fraught relationship sellers are experiencing with the marketplace giant. Labeled “the gatekeeper of e-commerce,”...

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